Water Damage Restoration in Glendale, AZ
LeakHelpLine is a referral service, not a restoration contractor. When you call, you will be connected with an independent local provider, who may pay us for the referral. Providers set their own prices and terms.
Smell gas? Leave the building and call 911 or your gas utility. This line is for water damage only.
The New River and the Agua Fria carry storm runoff through Glendale, and replacing the pipes that drain sinks and toilets needs a building permit.
If you need water damage restoration in Glendale, stop the water you can reach safely, then call the number on this page. That call connects you with an independent local provider.
First steps in the next hour
When the leak is at a sink, toilet, washer, or heater, close the fixture valve if you can reach it and stay dry. When it is not at a fixture, close the main shutoff. If the break may be the city’s, contact Water Services through the report page. Do not enter water that may be touching outlets or appliances. Ready.gov says to turn off electricity only if it is safe to do so. Shut off power at the breaker only if the panel is dry and safe to reach. Take photos while you are still dry, move valuables, and air the rooms out only after the power is safe. Do not run a fan from inside the water.
What happens when you call
Calling connects you with a local water damage restoration company. The company asks about the damage and sets up a visit. Providers set their own prices and terms. LeakHelpLine is a referral service, not a contractor.
Why water damage happens in Glendale
A desert storm, a failed supply pipe, and a sewer backup do not call for the same cleanup.
Flooding
The National Weather Service Phoenix office defines the North American Monsoon as June 15 through September 30.
On August 14, 2017, FOX 10 reported that floodwater damaged units at two apartment buildings. At least eight units were damaged at one of them, and at least 25 people and their pets were evacuated.
Burst pipes
Close a supply valve only from a dry spot. On May 17, 2019, ABC15 reported that a polybutylene supply pipe burst, and that a second burst ruined the ceiling, walls, and floors.
The New River, the Agua Fria, and street water
The New River and the Agua Fria River carry storm runoff through Glendale. On September 3-4, 1990, street flooding was especially heavy north of Thunderbird Road, and homes and businesses flooded. On August 14-15, 1990, a tropical-storm remnant dropped more than 3 inches of rain in parts of the valley, with street flooding common and some residential and business flooding.
If wash water or street water reaches the house, do not drive or wade through it. Stay out when it may touch an outlet. Leave if you can do that without crossing the water. Report a leak that may be the city’s on the Water Services report page.
Report a city-side leak or a sewer backup
Use the report page when a leak or a sewer backup may be on the city side. On August 25, 2022, Arizona’s Family reported that a sewer line backed up into a bathroom and flooded a house. City crews dug under the sidewalk and repaired the sewer line. Damage inside the home included the flooring. If sewage comes up a drain, photograph the damage from outside the room before any cleanup starts, then close the door to keep children and pets out. Keep children and pets away from sewage, and do not touch it.
Replacing the pipes that drain sinks and toilets needs a building permit. Close a supply valve only from a dry place. LeakHelpLine does not do that pipe work.
Glendale neighborhoods include:
- Arrowhead Lakes
- Arrowhead Ranch Phase III
- Desert Springs
- Historic Thunderbird Estates
- Manistee Ranch
- Marshall Ranch
- Northfield/Floralcroft Historic District
- Thunderbird Palms/Hickory Shadows
ZIP codes: 85301, 85302, 85303, 85304, 85305, 85306, 85308, and 85309.
Questions Glendale homeowners ask
Which valve do I close?
Close the valve on the leaking fixture without stepping in the water. Close the main shutoff when the leak is not at a fixture.
Who do I call if the leak may be the city’s?
Use the Water Services report page.
What should I do if sewage backs up into a bathroom?
Stay out of it, and keep children and pets away. Call the number on this page for the cleanup inside.
What if street water reaches the house?
Stay out of the water, and do not drive through it. Report a leak that may be the city’s on the Water Services report page.
A supply pipe just burst. What now?
Close a valve only if you can reach it and stay dry. Keep power away from the water, and call the number on this page.
Questions to ask a provider
Ask how dryness will be measured, what photos and moisture readings they will give you, and which tasks are cleanup rather than a later repair.
Insurance: what to know
Photograph the damage, stop the water if it is safe, read your policy, and contact your insurer. Many homeowner policies treat sudden and accidental water damage differently from gradual leaks or flooding; check your policy or ask your insurer.
Drying after the water is gone
A room that got wet still has to be dried. The EPA says mold may begin growing within 24 to 48 hours of water exposure.
What a water damage restoration company does
The company removes standing water, dries the building, and checks moisture in walls and floors. Water extraction is the removal of standing water. Water mitigation is the work of stopping more water and drying what got wet. A surface can look dry while the wall behind it is still wet, so drying continues after the water you can see is gone. Water damage cleanup is the wash-down after the water is gone. Repairs such as drywall or flooring are often a separate job. LeakHelpLine does not do that work.
Types of water damage
Clean water
Water from a supply pipe starts clean. It can still soak floors, walls, and cabinets. Water removal of that standing water waits until you are clear of it and the power is safe.
Gray water
Gray water carries soap, food, or dirt, as with a washer or dishwasher overflow. Limit contact, and keep children and pets out of that room until it is cleaned.
Ceiling leaks
A drip from overhead can be a pipe, a roof, or a fixture above. Stay out from under the ceiling if it sags.
Sewage backup
Black water is sewage, also called Category 3 water. Do not touch it, and keep children and pets away.
Slab leaks
A slab leak is a pipe under the concrete slab. Signs are a warm spot on the floor, water sounds with the taps off, or a floor that stays damp. Close the main shutoff if you can stay dry, keep power away from the wet floor, and call.
LeakHelpLine is a referral service, not a restoration contractor. When you call, you will be connected with an independent local provider, who may pay us for the referral. Providers set their own prices and terms.