Water Damage Restoration in Tempe, AZ
LeakHelpLine is a referral service, not a restoration contractor. When you call, you will be connected with an independent local provider, who may pay us for the referral. Providers set their own prices and terms.
Smell gas? Leave the building and call 911 or your gas utility. This line is for water damage only.
Tempe flood-irrigation customers keep berms up, report water that leaves the lot to the Salt River Project hotline, and take deliveries that start at 10 p.m. on Sunday, with none in November or December.
If you need water damage restoration in Tempe, stop the water you can reach safely, then call the number on this page. That call connects you with an independent local provider.
First steps in the next hour
Close the fixture valve when the leak is at a sink, toilet, washer, or heater and you can stay dry. Close the main shutoff when the leak is not at a fixture. A city-side break goes to the City of Tempe Water Utilities Division. Do not step into water if outlets or appliances may be energized. Ready.gov says to turn off electricity only if it is safe to do so. Shut off power at the breaker only if the panel is dry and safe to reach. Photograph the damage from a dry place, move what you care about, and ventilate only after the power is safe. Keep fans off while you are in the water.
What happens when you call
Calling connects you with a local water damage restoration company. The company asks about the damage and sets up a visit. Providers set their own prices and terms. LeakHelpLine is a referral service, not a contractor.
Why water damage happens in Tempe
A storm and a broken main leave different work behind them.
Flooding
The National Weather Service Phoenix office says its monsoon season officially extends from June 15 through September 30, when damaging winds, torrential rainfall, frequent lightning, and dust storms are most likely.
From the evening of November 21 through November 23, 2013, Tempe recorded 2.48 inches of rain over about 48 hours, and the usual low-lying spots had minor flooding (National Weather Service).
A pipe inside a building
If a supply pipe opens up, close a valve only if you can reach it and stay dry, and keep clear if power may be on. On May 1, 2013, a pipe burst in an apartment building, residents were evacuated, and the electrical and fire alarm systems were damaged (East Valley Tribune).
Flood irrigation and the berms
The City of Tempe provides flood irrigation to 17 city parks and about 850 residential customers. Delivery begins at 10 p.m. on Sunday and may take several days. The city does not deliver that water in November or December, because of the Salt River Project dry-up.
Keep the berms up. If irrigation water floods past the property line, report it to the Salt River Project hotline. If that water comes inside, stay out of it when it may touch an outlet or an appliance, and shut off power only if it is safe to do so. A main break in the street is a different problem from irrigation water over a berm.
When a water main sends water into homes
On August 21, 2024, a water main broke and sent water through the streets and into at least two homes. Cleanup tore out wood flooring and carpet, and four homes lost their water while the city worked with the homeowners.
If street water from a main is entering the house, do not wade through it to reach a valve. Report the break on the water page. Photograph from a dry spot once you are clear. Stay out of the water if it may touch an outlet, and shut power off only if the breaker is dry and safe to reach. Flooring after the dry-out comes later.
Tempe neighborhoods include:
- Broadmor
- Clark Park
- Daley Park
- Escalante
- Hudson Manor
- Maple Ash
- Mitchell Park
- Riverside
ZIP codes: 85281, 85282, 85283, and 85284.
Questions Tempe homeowners ask
Which valve do I close?
Turn off the valve at the leaking fixture when you can do it dry. Turn off the main when the leak is somewhere else in the house.
What should I do when Tempe flood irrigation leaves the lot?
Maintain the berms. If irrigation water floods past the property line, report it to the Salt River Project hotline. Delivery starts at 10 p.m. on Sunday and may take several days, and there is no delivery in November or December.
Who do I call if a water main breaks in Tempe?
Call the City of Tempe Water Utilities Division.
What if sewage backs up into the house?
Stay out of it, keep children and pets away, and call the number on this page for cleanup.
What should I do first in a heavy rain?
Stay out of the water, and do not drive through a flooded street. Save the cleanup until you and the power are safe.
Questions to ask a provider
Ask how dryness will be measured, what photos and moisture readings they will give you, and which tasks are cleanup rather than a later repair.
Insurance: what to know
Photograph the damage, stop the water if it is safe, read your policy, and contact your insurer. Many homeowner policies treat sudden and accidental water damage differently from gradual leaks or flooding; check your policy or ask your insurer.
Drying after the water is gone
A room that got wet still has to be dried. The EPA says mold may begin growing within 24 to 48 hours of water exposure.
What a water damage restoration company does
The company removes standing water, dries the building, and checks moisture in walls and floors. Water extraction is the removal of standing water. Water mitigation is the work of stopping more water and drying what got wet. A surface can look dry while the wall behind it is still wet, so drying continues after the water you can see is gone. Water damage cleanup is the wash-down after the water is gone. Repairs such as drywall or flooring are often a separate job. LeakHelpLine does not do that work.
Types of water damage
Clean water
Water from a supply pipe starts clean. It can still soak floors, walls, and cabinets. Water removal of that standing water waits until you are clear of it and the power is safe.
Gray water
Gray water carries soap, food, or dirt, as with a washer or dishwasher overflow. Limit contact, and keep children and pets out of that room until it is cleaned.
Ceiling leaks
A drip from overhead can be a pipe, a roof, or a fixture above. Stay out from under the ceiling if it sags.
Sewage backup
Black water is sewage, also called Category 3 water. Do not touch it, and keep children and pets away.
Slab leaks
A slab leak is a pipe under the concrete slab. Signs are a warm spot on the floor, water sounds with the taps off, or a floor that stays damp. Close the main shutoff if you can stay dry, keep power away from the wet floor, and call.
LeakHelpLine is a referral service, not a restoration contractor. When you call, you will be connected with an independent local provider, who may pay us for the referral. Providers set their own prices and terms.